Managing Addictions

The official site of Dr. Mike Schiesser, Addictions Expert for Primary Care


Webinar Replay: Patient Problems with Narcotics

by Dr. Mike on
Eliminating Unnecessary Problems Due to Prescribed Narcotics: A 3-Step Solution

Eliminating Unnecessary Problems Due to Prescribed Narcotics: A 3-Step Solution

If you are an office manager, medical director, or provider struggling with problems in your clinic related to patients receiving prescribed narcotics like early refill requests, disruptive behavior, time-consuming encounters, addiction and unsafe medication behaviors; then this webinar is for you.

The webinar will detail how to:
-Develop a universal process for your clinic to respond to aberrant behavior.
-Define support staff and provider roles in ensuring patient accountability .
-Develop a written office policy, to enable common understanding and process improvement. 

Primary care providers throughout the US are taught (or not) how to properly manage chronic problems with medications prone to abuse, like those used for pain. We are warned about complications of abuse, addiction, overdose, and death; but rarely told how to create an exit strategy when there are impending signs of problems. Organizations can follow a simple 3-step solution to reduce unnecessary problems related to narcotics by registering for this free 1-hour webinar delivered by Michael Schiesser MD on behalf of

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Michael Schiesser MD is an Internal Medicine physician and Board Certified in Addiction Medicine. But in the 20 years of practice, his biggest challenge are problems presented by patients receiving prescribed narcotics. This no-cost webinar will address simple steps a clinic can take to improve patient safety, provider satisfaction, and workflow efficiency.

In programs available through A Leader’s Guide, Michael Schiesser will show you how to craft and structure your universal response to patient problems that minimizes provider involvement. The way you create and structure your response is a process, and if you haven’t created one yet, is very different from creating a process designed to comply with, e.g. state or federal laws. Those laws are important, and they can shape what is an appropriate response. But this is more purposeful and satisfying, because instead of the patient telling your clinic what to do and making everyone uncomfortable, you recognize the problems and providers are supported in proactive care that ultimately benefits the patient.

About Dr. Mike

Michael Schiesser MD is a physician, speaker, consultant and expert in addictions. View all posts by Dr. Mike →